Campus Services & Resources


Child Care Services

The college operates a childcare center in conjunction with its Early Childhood curriculum program. Students with children between the ages of three to five may apply to enroll their child/children at the center. The center is located in H-Building.

College Major and Career Planning

Student Services, located in A-Building, assists students with academic and career planning by helping them identify career options that match their particular skills, interests, and personalities. Students may visit Student Services to request assistance with career counseling and planning.

Counseling

SCC’s professional counselor, located in Student Services in A-Building, can help students discover educational goals and interests, find suitable programs of study, and help with academic, occupational or transfer concerns. Counselors are also available to provide referral assistance and guidance for students experiencing personal concerns.

Disability Services

The college complies with the requirements of the Americans with Disabilities Act (ADA) of 1990 and Section 504 of the Rehabilitation Act of 1973 and is committed to providing opportunities to qualified persons with disabilities in employment and in access to education, when such action does not pose an undue burden or fundamentally alter the programs of the institution.
The college will provide reasonable accommodations for documented disabilities of individuals who are eligible to receive or participate in college programs, services, or activities, including distance learners. Individuals who require reasonable accommodations for a disability should make this requirement known to disability services as soon as possible.
Student Services provides a disability services coordinator to assist students in requesting disability-related accommodations for documented physical, learning, and psychological disabilities. For additional information regarding disability services and accommodations, contact disability services at 910.788.6327 or in Student Services in A-124.
Students who feel they have been discriminated against due to a disability should see the Student Grievance Process located in the Student Handbook.

Tutoring

Tutoring is available to SCC students 24 hours a day, seven days a week free of charge. Upswing tutoring may be accessed on the SCC web site under the quick links or through Rams Online. Students can search for a particular class, such as MAT 171, ENG 112, or BIO 169. The standard tutoring session is 30 minutes but can be extended depending upon the tutor’s availability. Tutoring sessions are available in multiple formats, such as chat sessions, sessions with a microphone and/or webcam.

Identification Cards

All on campus curriculum students, continuing education nurse aide students, full-time/part-time curriculum faculty and regular full-time/part-time staff must obtain SCC photo identification (ID) cards. Cards are issued in the Student Activities Office, located in the Nesmith Student Center.

Transcripts

Students who wish to have an official transcript mailed to another institution or potential employer must request the transcript by one of the methods below.

Electronic Ordering Options:

Electronic – When placing your order online, you can select a paperless option for your official transcript. Before placing your order, find out from the recipient whether an electronic transcript is acceptable and if so, the email address you should use for delivery. Once your order has been placed, the recipient will be notified by email that a certified PDF from our transcript ordering service can be retrieved. Please note that this option is not available for those who attended the college prior to 1997.

Mail – Official paper transcripts are mailed using standard delivery through the U.S. Postal Service. Paper transcript requests will normally be processed within two business days. However, a longer period of time may be required for processing at the beginning and end of a semester. The fee for an official paper transcript ordered via the online service is $5.00.

Office Options:
On-demand – An official paper transcript can be requested on-demand during normal business operating hours in the Registrar’s Office. The request must be made in person and will require a valid photo identification. The service will not be available during the two days prior to the start of the fall, spring and summer terms. The charge for an on-demand transcript is $5.00.

Office request – An official paper transcript can be requested in the Registrar’s Office for free. This request must be made in person and is only available for mailed or hold for pick-up paper transcripts. Paper transcripts will be processed within two business days. However, a longer period of time may be required for processing at the beginning and end of a semester. Electronic transcripts are not available using this process.

Nesmith Student Center

The Nesmith Student Center is a popular gathering place for SCC students. A variety of food is available at the Rams Cafe. Forms of entertainment include televisions and a gaming center. The Student Engagement Office and the Student Government Association office are located in the Nesmith Student Center.

Orcutt Bookstore

Textbooks can be purchased and resold at the college bookstore. School supplies, sportswear, greeting cards, stationery, jewelry, and gift items are also available. The Orcutt Bookstore is located on the first floor of the Nesmith Student Center.

Williamson Library

The Williamson Library houses the largest microfilm collection in the N. C. Community College System with over 164,000 pieces. A book collection of over 66,000 volumes is the sixth largest in the system. Over 7,600 audio-visual units, 200 current periodical subscriptions, and various computerized resources round out the library’s holdings. Students, faculty, and community members also have access to the holdings of other libraries through the Interlibrary Loan Service.

Financial Aid

The college provides the opportunity for all students to apply for federal, state and local financial aid programs. The college administers these programs in accordance with all applicable rules and regulations. (Policy 4.07)

Pell Grant – Work Study

The Federal Pell Grant is an award made to undergraduate students to help pay for their education after high school. The Free Application for Federal Financial Aid (FAFSA) must be completed at www.fafsa.gov and received by the college’s Financial Aid Office before consideration can be made for this grant. It does not require repayment.

Scholarships

More than 80 privately funded scholarships are offered through the SCC Foundation, Inc. These scholarships must be applied for independently of financial aid. A list of scholarships and application guidelines may be viewed online at Scholarships.

Satisfactory Academic Progress Requirements for Financial Aid Recipients

Financial Aid Procedures

Financial Aid Warning

To determine your academic progress status and eligibility for financial aid, your academic record will be evaluated at the end of each term. Following the first term of failure to maintain cumulative satisfactory academic progress, you will be granted one term to regain satisfactory academic progress. This term is known as your “Warning” term. During your Warning term, you may continue to receive financial aid provided you are otherwise eligible.

Participation in the following success strategies while on warning may positively impact students’ performance as well as positively impact any appeal due to the loss of financial aid. It is recommended that students do the following.

  1. Complete the one-hour “Academic Success Workshop” during the semester on warning.
  2. Meet with student’s Success Coach or Academic Advisor twice during the semester on warning.
  3. Consider repeating failed courses within a program of study.
  4. Consider limiting enrollment to ten hours or less for the semester.
  5. Consider the mode (face-to-face, hybrid, online) and length (16 weeks, 12 weeks, 8 weeks, other) of courses for the semester.
  6. Visit or access student success services such as computer lab, Upswing Tutoring or workshops provided by an instructor or success coach.

If you are able to regain satisfactory academic progress with the courses completed successfully during your Warning term, the Warning status is lifted. If you have not regained satisfactory academic progress, you are placed on Financial Aid Suspension and you are no longer eligible for financial aid at SCC until your cumulative progress is again satisfactory.

Financial Aid Suspension

Students who fail to meet the conditions of a warning, which are to maintain a minimum cumulative GPA of 2.0 and complete 67% of classes attempted, are placed on suspension. Once on suspension, the student will be notified of the termination of financial aid. Students who are placed on suspension forfeit their financial aid. Students may either appeal to have their financial aid eligibility reinstated or may notify the financial aid office once they are meeting the satisfactory academic progress policy for students receiving financial aid so that their financial aid eligibility can be reconsidered.

Below are options to regain financial aid eligibility:

Financial Aid Probation

Students who are suspended may appeal to the Financial Aid office to have their financial aid eligibility reinstated. The reinstatement is for one probationary payment period (semester). (See the appeal process outlined below). A student on probation may not receive financial aid for the subsequent payment period unless:

  1. The student is now meeting the financial aid satisfactory academic progress policy at the end of the probation period (semester).
  2. The Financial Aid office determines the student met the requirements specified in the Financial Aid Student Success Plan.

Continued Probation

As long as the student continues to make progress as identified by the Financial Aid Student Success Plan, the student will remain eligible for financial aid on continued probation until the expiration date of their Financial Aid Student Success Plan. Students will be notified of their status at the end of each payment period (semester) or when they first apply for financial aid.

Financial Aid Appeal Process

Students who are suspended for not making satisfactory academic progress standards may appeal to the Financial Aid Office for reinstatement of financial aid eligibility for one semester if they have extenuating circumstances which are generally beyond their control such as death in the immediate family, serious illness or injury, etc. The procedure for appeal is:

  1. Complete and submit the appropriate Satisfactory Academic Progress Appeals Request form with all required documentation by designated deadline. Appeal forms may be obtained from the financial aid website or the financial aid office.
  2. The student will indicate in writing to the Financial Aid Office the reasons why he/she did not make satisfactory academic progress and why his/her financial aid should not be suspended.
  3. Documentation to support the appeal is required and must be attached to the appeal form. Appeals submitted without documentation will not be reviewed.

Approved Appeals

If your appeal is approved, you will be placed on “Probation with Appeal” and expected to follow your Financial Aid Student Success Plan as implemented by Financial Aid Office until the completion of current program of study or expiration of the Plan.

Students that fail to meet Satisfactory Academic Progress during the probationary semester or as designated in the Financial Aid Student Success Plan, may be denied for future financial aid. At this point, students may be referred to the Satisfactory Academic Appeals Committee. The Satisfactory Academic Appeals Committee (SAP Committee) will review the appeal and documentation to determine whether or not students’ financial aid eligibility will be reinstated. Students will be able to view the decision on their Self-Service account under Financial Aid Information. Submission of an appeal does not guarantee reinstatement of eligibility for financial aid. Each appeal is reviewed on a case by case basis. Paying out of pocket for classes or sitting out a semester is not grounds for reinstatement of aid. Students must bring their academic progress back into compliance or have an appeal approved to have aid reinstated.

Subsequent appeals may be requested for consideration but you will not be allowed to submit it for the same issue that led to the first appeal, such as the same medical condition. A student must have very unusual circumstances to warrant a second appeal.

Denied Appeals

If a student’s appeal is denied or if the student does not meet the conditions of an approved appeal, the student will be asked to attend at his/her own expense and earn the deficiency either in the hours, GPA or both (a student cannot make up a deficiency if his/her appeal was due to exceeding the maximum timeframe to earn a degree). If a student did not maintain SAP due to a deficiency in credit hours, a student may take the credit hours at another institution as long as SCC accepts the transfer hours. After the student completes the semester (or semesters), he/she must submit an appeal form to the Financial Aid Office so his/her progress can be reevaluated.

The decision of the Satisfactory Appeals Committee is final.

NOTE: All notices regarding students’ academic progress for financial aid purposes will be available through the Financial Aid section of students’ Self-Service account. Students are responsible for monitoring this information.

FINANCIAL OBLIGATIONS AND BUSINESS RELATIONSHIPS

The accountability of the college for its various fiscal and business relationships with students is dictated in part by the regulations governing the college and in part by its desire to encourage students to maturely and responsibly meet their commitments in these areas. The college assumes no responsibility for, nor acts in the collection of, privately incurred debts or obligations involving students in relationships with parties outside the college. (Policy 4.02)