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Information for Out of State Students

State Authorization

Recent amendments to the Higher Education Act of 1965 include changes in regulation for State Authorization that may impact online, distance, and correspondence education providers. The relevant language includes:

If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002)

Southeastern Community College is currently authorized, licensed, registered, exempt or not subject to approval in the following states: Delaware, Georgia, Kentucky, Michigan, Mississippi, New York, Rhode Island, South Carolina, Tennessee and Virginia. Exemptions/Authorizations for states not listed are currently in progress which include Alabama and Florida. The college will endeavor to seek authorization in any state as needed per enrollment of students in online courses offered by the institution.

The U.S. Department of Education requires disclosure to consumers residing in all states. The State Contact for Complaint Resolution section below provides contact information for each state.

State Authorization is a legal issue dealing with a college’s adherence to state requirements for colleges to secure authorization to offer instruction in that state. Institutions offering distance education courses or programs must provide current and prospective students with the contact information for filing complaints with the college, its accrediting agency, and with the state agencies that handle complaints in the student’s state of residence.

The State Authorization Federal Regulation Chapter 34, ß 600.9(c)
If an institution is offering post-secondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering distance or correspondence education in that State. An institution must be able to document to the Secretary the State’s approval upon request.

Recent amendments to the Higher Education Act of 1965 include changes in regulation for State Authorization that may impact online, distance, and correspondence education providers. The relevant language includes:If an institution is offering postsecondary education through distance or correspondence education to students in a State in which it is not physically located or in which it is otherwise subject to State jurisdiction as determined by the State, the institution must meet any State requirements for it to be legally offering postsecondary distance or correspondence education in that State. An institution must be able to document to the Secretary the State’s approval upon request. (Authority: 20 U.S.C. 1001 and 1002)

Southeastern Community College is currently authorized, licensed, registered, exempt or not subject to approval in the following states: Delaware, Georgia, Kentucky, Michigan, Mississippi, New York, Rhode Island, South Carolina, Tennessee and Virginia. Exemptions/Authorizations for states not listed are currently in progress which include Alabama and Florida. The college will endeavor to seek authorization in any state as needed per enrollment of students in online courses offered by the institution.

The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides contact information for each state.

State Contact for Complaint Resolution

Alabama

Alabama Commission on Higher Education
Phone: (334) 242-2211
Alabama NC-SARA complaint form (PDF)

Alaska

Alaska Commission on Postsecondary Education
Phone: (800) 441-2962
Alaska consumer protection and student complaints

Arizona

Arizona State Board for Private Postsecondary Education
Phone: (602) 542-5709
Arizona student complaint procedure

Arkansas

Arkansas Department of Higher Education
Phone: (501) 371-2000
Arkansas student grievance form

California

Bureau for Private Postsecondary Education (California)
Phone: (888) 370-7589
California BPPE complaint form (PDF)

Colorado

Colorado Department of Higher Education
Phone: (303) 862-3001
Colorado complaint procedures

Connecticut

Connecticut Board of Regents for Higher Education
Phone: (860) 723-0000
Connecticut student complaint process

Delaware

Delaware Department of Education
Phone: (302) 735-4000
Delaware student concern procedure

Florida

Florida Department of Education
Phone: (850) 245-0505
Florida college complaint procedure information

Georgia

Georgia Nonpublic Postsecondary Education Commission
Phone: (770) 414-3300
Georgia student complaint form

Hawaii

Hawaii Post-secondary Education Authorization Program
Phone: (808) 586-7327
Hawaii SARA complaint process

Idaho

Idaho Board of Education
Phone: (208) 334-2270
Idaho student complaint procedure

Illinois

Illinois Board of Higher Education
Phone: (217) 782-2551
Illinois institutional complaint form

Indiana

Indiana Commission on Proprietary Education
Phone: (800) 457-8283
Indiana student complaint procedure

Iowa

Iowa College Aid
Phone: (515) 725-3400
Iowa student complaint form

Kansas

Kansas Board of Regents
Phone: (785) 430-4240
Kansas student complaint form

Kentucky

Kentucky Council on Postsecondary Education
Phone: (502) 573-1555
Kentucky consumer complaint procedure

Louisiana

Louisiana Board of Regents
Phone: (800) 351-4889
Louisiana student complaint process (PDF)

Maine

Maine Department of Education
Phone: (207) 624-6600
Maine resolution steps for complaints

Maryland

Maryland Higher Education Commission
Phone: (410) 767-3300
Maryland student complaint process

Massachusetts

Massachusetts Board of Higher Education
Phone: (617) 994-6950
Massachusetts student complaint procedure

Michigan

Michigan Department of Energy, Labor & Economic Growth
Phone: (517) 335-5858
Michigan postsecondary schools consumer information

Minnesota

Minnesota Office of Higher Education
Phone: (800) 657-3866
Minnesota consumer information

Mississippi

Mississippi Commission on College Accreditation
Phone: (601) 432-6372
Mississippi student complaint process

Missouri

Missouri Department of Higher Education
Phone: (573) 751-2361
Missouri policy on complaint resolution

Montana

Montana University System, Montana Board of Regents
Phone: (406) 449-9124
Montana complaint process

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
Phone: (402) 471-2847
Nebraska student complaint process

Nevada

Nevada Commission on Postsecondary Education
Phone: (702) 486-7330
Nevada SARA complaint procedure

New Hampshire

New Hampshire Postsecondary Education Commission
Phone: (603) 271-4196
New Hampshire NC-SARA information

New Jersey

New Jersey Commission on Higher Education
Phone: (609) 292-4310
New Jersey complaint instructions

New Mexico

New Mexico Higher Education Department
Phone: (505) 476-8411
New Mexico student complaints

New York

New York State Education Department
Phone: (518) 474-3852
New York filing a complaint about a college or university

North Carolina

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street, Suite 1800, Raleigh, NC 27603
Phone: (919) 962-4550
North Carolina post-secondary education complaints

North Dakota

North Dakota State Board for Career and Technical Education
Phone: (701) 328-3180
North Dakota complaint procedure (PDF)

Ohio

Ohio State Board of Career Colleges and Schools
Phone: (877) 275-4219
Ohio filing a complaint

Oklahoma

Oklahoma State Regents for Higher Education
Phone: (405) 225-9100
Oklahoma student complaint form

Oregon

Oregon Department of Education – Private and Career Schools
Phone: (503) 947-5600
Oregon student complaint procedure

Pennsylvania

Pennsylvania Department of Education, Division of Program Services
Phone: (717) 783.8228
Pennsylvania student complaint procedure

Puerto Rico

Puerto Rico Council on Higher Education
Phone: (787) 641-7100
Puerto Rico student grievance procedure (PDF)

Rhode Island

Rhode Island Board of Governors for Higher Education
Phone: (401) 736-1100
Rhode Island student complaint procedure

South Carolina

South Carolina Commission on Higher Education
Phone: (803) 737-2260
South Carolina complaint procedures and form (PDF)

South Dakota

South Dakota Board of Regents
Phone: (605) 773-3455
South Dakota SARA complaint procedures

Tennessee

Tennessee Higher Education Commission
Phone: (615) 741-3605
Tennessee request for complaint review

Texas

Texas Higher Education Coordinating Board
Phone: (512) 427-6101
Texas student complaint process

Utah

Utah Systems of Higher Education
Phone: (800) 418-8757
Utah SARA complaint form
Utah SARA complaint process and policy

Vermont

Vermont State Board of Education
Phone: (802) 828-1130
Vermont postsecondary program complaint resolution

Virginia

Virginia State Council of Higher Education
Phone: (804) 225-2600
Virginia student complaint procedure

Washington

Washington Student Achievement Council
Phone: (360) 753-7800
Washington student complaints

Washington, DC

Higher Education Licensure Commission (District of Columbia)
Phone: (202) 727-6436
District of Columbia public complaints procedure

West Virginia

West Virginia Higher Education Policy Commission
Phone: (304) 558-2101
West Virginia student complaint process (PDF)

Wisconsin

Wisconsin Educational Approval Program
Phone: (877) 617-1565
Wisconsin student complaint procedure

Wyoming

Wyoming Department of Education
Phone: (307) 777-7675
Wyoming student complaint information

States in Which SCC Serves Distance Learning Students

States regulate which institutions can offer education to its citizens. Southeastern Community College (SCC) must comply with the state regulation requirement based on the Higher Education Opportunity Act of 2008. To meet this requirement, SCC has joined NC-SARA to serve students in states outside of North Carolina.

The states in which the college is authorized to serve students are listed on the NC-SARA directory of authorized institutions. If you reside in a state not on this list, you are not eligible to register for online classes at SCC at this time.

If you have questions, please contact a member of the Distance Learning team at SCC:

Wendy Brock
Distance Learning Specialist
(910) 788-6235
[email protected]

California is not part of NC-SARA. As an out-of-state public institution, SCC is not under the purview of the California Bureau of Private Post-secondary Education. SCC is in compliance with California regulations to offer online/distance learning programs to California residents.

Filing a Complaint

SCC is a member of the North Carolina Community College System (NCCCS). Students are advised to begin the process at the institutional level.

Institutional Complaint Process

SCC is dedicated to resolving student complaints in a timely, fair, and amicable manner. Distance Learning students attending SCC who would like to resolve an academic or non-academic related complaint should follow the student grievance process, including submitting the Student Grievance Form. If assistance is needed for a non-academic complaint, please contact the Dean of Student Services (contact information below).

Colene Faulk
Dean of Student Services
4564 Chadbourn Hwy., Whiteville, NC 28472
[email protected]
(910) 788-6269

Students who wish to file a grade appeal should follow the grade appeal process, located in the Student Handbook. If assistance is needed with an academic complaint, students should contact the dean of their academic program.

Dr. Brandon Jenkins
Executive Vice President
4564 Chadbourn Hwy., Whiteville, NC 28472
(910) 788-6381
[email protected]

North Carolina Post-Secondary Education Complaints

If a complaint cannot be resolved through the institution’s complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the NC Post-Secondary Education Student Complaint Process, print and complete the NC Post-Secondary Education Complaint Form and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
223 S. West Street
Suite 1800
Raleigh, NC 27603
(919) 962-4550
More details can be found at the resources below:

SACSCOC Student Complaint Process

If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with SCC’s accrediting agency. SCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure.

The contact information for SACS is:
1866 Southern Lane
Decatur, GA 30033-4097
(404) 679-4500
sacscoc.org/

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. SARA-NC is the portal for North Carolina. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form.

SARA-NC Contact Information:
SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 41349
Raleigh, NC 27629
855 SARA-1-NC (727-2162)
(919) 549-8614 Ext. 4667
Email: [email protected]

For more information about the State Authorization Reciprocity Agreement in North Carolina, visit the SARA-NC website.

Professional Licensure and Certification

The programs below lead to licensure or certification. If you are considering a program at SCC that leads to licensure or certification and you do not live in North Carolina, please contact the appropriate Dean or Director.

All mail correspondence should be directed to the following address:

Southeastern Community College
PO Box 151
Whiteville, NC 28472

Business Careers licensure and certification contacts
Program Licensure/Certification Organization SCC Program Contact
Cosmetology Licensure Contact Information by State Name: Eli Murillo
Email: [email protected]
Phone: (910) 788-6393
Cosmetology Instructor Licensure Contact Information by State Name: Eli Murillo
Email: [email protected]
Phone: (910) 788-6393
Early Childhood Administration Credential Licensure Contact Information by State

Division of Child Development and Early Education

 Name: Amanda Heath
Email: [email protected]
Phone: (910) 788-6409
Early Childhood Credential Licensure Contact Information by State

Division of Child Development and Early Education

 Name: Amanda Heath
Email: [email protected]
Phone: (910) 788-6409
Early Childhood Education Licensure Contact Information by State Name: Amanda Heath
Email: [email protected]
Phone: (910) 788-6409
Esthetics Technology Certificate Licensure Contact Information by State Name: Eli Murillo
Email: [email protected]
Phone: (910) 788-6393
Private Pesticide Applicator Certification Licensure Contact Information by State

N.C. Department of Agriculture and Consumer Services

 Name: Dawn Hinshaw
Email: [email protected]
Phone: (910) 788-6275
Manicurist Licensure Contact Information by State Name: Jessica McKenzie
Email: [email protected]
Phone: (910) 788-6299
Medical Office Administration Licensure Contact Information by State Name: Kaitlin Nobles
Email: [email protected]
Phone: (910) 788-6225
Natural Haircare Licensure Contact Information by State Name: Eli Murillo
Email: [email protected]
Phone: (910) 788-6393
Nursing and Healthcare Training licensure and certification contacts
Program Licensure/Certification Organization SCC Program Contact
Associate Degree Nursing Licensure Contact Information by State Name: Tammy Faulk
Email: [email protected]
Phone: (910) 788-6288
Certified Clinical Medical Assistant Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Licensed Practical Nursing Licensure Contact Information by State Name: Tammy Faulk
Email: [email protected]
Phone: (910) 788-6288
Medical Laboratory Technology Licensure Contact Information by State Name: Dawn Williamson
Email: [email protected]
Phone: (910) 788-6377
Medication Aide for Assisted Living Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Medication Aide for Skilled Facilities Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Nurse Aide I Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Nurse Aide II Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Nurse Aide Refresher Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Pharmacy Technician Licensure Contact Information by State Name: Kimberly Tibbetts
Email: [email protected]
Phone: (910) 788-6229
Phlebotomy Licensure Contact Information by State Name: Tanya Bellamy
Email: [email protected]
Phone: (910) 788-6431
Technical Training licensure and certification contacts
Program Licensure/Certification Organization SCC Program Contact
Automotive Systems Technology – Ford ACE Licensure Contact Information by State Name: Johnny O’Connell
Email: johnny.o’[email protected]
Phone: (910) 918-9841
Automotive Systems Technology – Hyundai Service Technician Certification Licensure Contact Information by State Name: Johnny O’Connell
Email: johnny.o’[email protected]
Phone: (910) 918-9841
Dealer License Renewal Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Dealer Pre-License Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Electrical Licensure Contact Information by State
NC State Board of Examiners of Electrical Contractors		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Electrical Lineman Licensure Contact Information by State (A-L)
Licensure Contact Information by State (M-Z)
Licensure Contact Information by State Union Directory		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Escort Vehicle Operator Certification Licensure Contact Information by State
NCDOT Connect		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Escort Vehicle Operator Recertification Licensure Contact Information by State
NCDOT Connect		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Forklift Operator Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
HVAC – EPA Certification Licensure Contact Information by State Name: Billy Chappell
Email: [email protected]
Phone: (910) 788-6267
HVAC – NATE Certification Licensure Contact Information by State Name: Billy Chappell
Email: [email protected]
Phone: (910) 788-6267
NC E-Notary Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
NC Vehicle Safety Inspection Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Notary Public Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
OSHA 30-Hour General Industry Licensure Contact Information by State
NCDOL		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
OSHA 30-Hour General Construction Licensure Contact Information by State
NCDOL		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
OSHA 10-Hour General Industry Licensure Contact Information by State
NCDOL		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
OSHA 10-Hour General Construction Licensure Contact Information by State
NCDOL		 Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Serv-Safe Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205
Truck Driver Training Licensure Contact Information by State Name: Ryan Todd
Email: [email protected]
Phone: (910) 788-6232
Welding Licensure Contact Information by State Name: Paul Starnes
Email: [email protected]
Phone: (910) 788-6244
Work Zone Licensure Contact Information by State Name: Mike Ammons
Email: [email protected]
Phone: (910) 788-6205

State Authorization Liaisons by State

Professional Licensure Directory

View the professional licensure directory

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